Saturday, November 18, 2006

Zune - Searching for device ...

I love my Dell 400sc. It's a ridiculously cheap, was sold as a unloaded server system, and is quiet as a church mouse. However, I spent 3 hours trying to load the Zune software and get it to recognize my Zune device. I almost went to metal. I did 2 system restores, Intel chipset driver upgrades, and 3 Zune software loads. I even called the Zune hotline from Zune.net (they answered in a heartbeat on day 2 of launch - nice!). I knew my 400sc had suspicious USB ports. Some other things didn't work. So what solved it?

Solution: In Device Manager, update each USB port's driver by having the Device Manager search the original 400sc install disk.

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